Appointment Guidelines

Patients are seen by appointment only, so please call in advance so that my staff may reserve a time for you. We make every effort to be on time for our patients, and we ask that you extend the same courtesy to us. Occasionally, emergencies do occur which may cause a delay, but we will always try to honor your appointment time.

Cancellations of Appointments

If you can not keep an appointment, please notify the office staff by calling 614-775-9300 or if it is after hours, please call and leave a voice mail. No charge will be made for missed appointments, provided at least 24 hours notice is given so the time reserved for you may be available for other patients. If you have a personal emergency, please let us know as soon as possible.

We are unable to function efficiently if patients forget their appointments or do not show up at their scheduled time. So when scheduling your dental appointments, please make every effort to keep your dental appointment.

Emergencies

The office has reserved a limited time each day so that emergencies patients may be scheduled quickly. If you have a problem requiring emergency treatment, please call early in the day as possible.

Telephone

For Dr. Johnson to leave a patient being treated to answer every telephone call would obviously be unfair to patients. The office staff has been trained to answer most questions or to relay answers to you from the Doctor. If they are unable to answer your questions, arrangements will be made to have Dr. Johnson return your call as soon as possible. Thank-you! We thank our patients for the confidence they have placed in us. You may rest assured that we will do everything in our power to make your dental visit in our office as pleasant as possible.